- Deal calmly with demanding customers, deadlines and delays
- Resolve issues logically, not emotionally
- Quickly regain focus and productivity after dealing with challenging situations
- Manage nerves before sales calls or presentations
- Reduce stress and improve health by keeping emotions in check
Leave the 2-hour workshop with a Commitment Card, SET Principle Tracking Sheet, and a framed SET Principle visual reminder for your desk. As you apply The SET Principle knowledge and tools, you’ll make better decisions and more rational choices, feel a greater sense of achievement and engagement, and leave work feeling more energized and less stressed. The workshop fee includes a 90-minute follow-up program, during which time participants note their improved ability to manage emotions when facing tough situations and difficult people.